Retail Shops, Commercial Shopping Centres, and Supermarkets.
Retail cleaning requires specific experience and thorough and consistent deliverability because presentation is crucial to your success.
Our retail clients often comment that other cleaning providers they have engaged prior lacked experience, under-delivered, and had poor communications channels. So how are we different?
Our aim is to develop a long-term service relationship with you, so our goal is your 100% satisfaction, 100% of the time.
As experienced commercial cleaners with over 20+ years in the industry and a team of 40+ cleaners and long-term subcontractors, we have developed the systems and quality assurance processes to ensure our clients are 100% satisfied with our deliverables, each and every time.
We have identified the following as essential for our retail clients:
Presentation
The presentation of your business has a direct impact on your success - more so than other businesses. Your customers expect impeccable presentation and cleanliness, and that’s what we deliver.
Reliable Deliverability
Each day your business is on display, so it’s vital that we train and continually upskill our staff to ensure the services we deliver for your shop or retail centre are exactly what you require, are completed thoroughly, and meet your expectations.
Custom Cleaning Plans
As specialists in commercial cleaning, we understand our retail clients have specific cleaning needs depending on their industry and require custom cleaning and maintenance plans to suit their individual business, hours of operation, etc. We will meet with you to discuss your needs and your frustrations with your current provider. We’ll then put together a custom strategy that addresses what we’ve discussed and includes our suggestions for areas for improvement that we identify for your business.
Quality Assurance
We have developed thorough and transparent systems to ensure our service deliverability meets your expectations, including routine on-site inspections and audits by EKM team supervisors and regular and responsive communications.
Our Retail Cleaning Services
Our team are experienced in every aspect of retail cleaning. We can develop a custom once-off cleaning package or an ongoing maintenance plan for your retail shop or centre that includes:
- Hard floors
Regular maintenance clean, deep floor scrub and clean, and tile and grout clean
- Carpet
Regular cleaning, deep cleaning, and care packages
- Public amenities
Washroom facilities, eateries, and other public conveniences
- Glass
Glass and mirror cleaning, interior and exterior cleaning for glass in difficult-to-access/high locations.
- High traffic areas
Hygienic cleaning and disinfection of high-touch surfaces
Eco-Friendly Cleaning
Especially important for food industry businesses - EKM is committed to using environmentally friendly and biodegradable cleaning products where possible to ensure the safety and well-being of your customers.
Make Your Retail Space Shine with Expert Cleaning Services.
Talk to EKM Services about customised retail cleaning that impresses your customers.